Reviews


“Very impressed, everything was explained in a way I could understand. I felt like Richard explained all of our options and wasn’t trying to push something on us that we didn’t need.”
- Lauren P.

“Installers were on time, and worked until job was complete, very professional. took the time to explain new controls and basic operations. I was pleased with both installers”

- Bob S.

“Professional and very pleasant. Sandra came up with a possible explanation for why the system was intermittently blowing hot air when the AC is on, and made some suggestions on what to do if it happens again.
Oh, and Sandra put on booties without me directly asking her to. Much appreciated.”

- Hiedi T.

“Jaron, assisted by Cara, installed a new Rheem gas furnace and air conditioner in my home. They were very efficient and the work was done in the time they suggested it would take. More importantly, the team was courteous and knowledgeable. Jaron made sure I understood what they were doing as the work progressed and was comfortable with how my new systems operated. I've been a Central City / AA-Air customer for 6 years and all their employees (from office staff to service & maintenance representatives, sales personnel, and now installers) have never failed to impress me with their high quality. Great company, great employees, great service.”

- Janis B.

“I've called several times recently, looking for help with different problems.

Claire has been the one to answer the phone each time and has managed to figure out the solution or find someone who could.
Great telephone voice – clear, confident, articulate.

She is a real treat to speak with on the telephone and she knows how to get results.”

- Vic Y.

“I've called several times recently, looking for help with different problems.

Claire has been the one to answer the phone each time and has managed to figure out the solution or find someone who could.
Great telephone voice – clear, confident, articulate.

She is a real treat to speak with on the telephone.”

- Vic Y.

“I've called several times recently, looking for help with different problems.

Claire has been the one to answer the phone each time and has managed to figure out the solution or find someone who could.
Great telephone voice – clear, confident, articulate.

She is a real treat to speak with on the telephone.”

- Vic Y.

“Addley did a terrific job.
Very cordial and professional.
Explained what she was going to do and made sure any of our questions were answered.
Looking forward to seeing her in the Fall for our semi-annual maintenance visit.”

- Vic Y.

“Sandra did an excellent job servicing our heat pump. She was very thorough and competent. Would recommend her and AA Air for all of your heating and cooling needs, and /or installations.”

- Troy G.

“I want to say how quick, professional, and outstanding it was to work with Wade this morning. A tech came out before the weekend (I don't know his name as I was not here at the time) and my unit is non-repairable so Wade came out to go over my options today. We discussed the possible units and what needs ti be done and he was absolutely WONDERFUL. A new unit has been purchased and I'm just waiting for install now! I asked that he come as EARLY as possible due to me needing to go to work today, I was not expecting 730am but was so grateful he came that early!! He made me feel at ease and excited for my new unit. I couldn't have chosen a better company to serve my needs. Thank you all (even the customer service I've spoken with) for being so kind and understanding in my time of need!!”

- Hilary R.
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