Careers

We are part of a growing, locally owned and operated company here in Metro Knoxville. Our boss grew up in the industry and works alongside us daily, provides for us and our families with good pay and great benefits, while trying very hard to set us all up for personal and professional success.

Our team motto is: “Do the right thing for the customer”. We need more help to take care of our growing list of clients, and would prefer to work with others that care about what they do and how they do it.

We have an opening for an experienced HVAC service / maintenance technician.

The Job:

• Perform routine preventative maintenance on residential and select light commercial equipment with minimum assistance and supervision

• Understand and communicate the benefits of preventative maintenance

• Troubleshoot and diagnose system problems, then make repair recommendations

• Communicate repair/replace options to customer for approval, and then perform approved repairs

• Utilizing company-provided iPad and software to communicate, document, and notate job details

• Complete warranty paperwork and service-related forms

• Work staggered schedule, or on-call status for emergency service with backup support, as required

• Maintain professional appearance and attitude at all times

You Provide:

• Desire to do quality work and provide great customer service

• Capability to perform the physical work of servicing and maintaining HVAC systems

• Ability to work in basements, attics, and crawlspaces while lifting, bending, crawling, using ladders, hand tools and power tools

• Working knowledge of soldering and refrigeration procedures

• Inclination to invest in tools used in service and installation

• Enthusiasm to participate in service training seminars and classes

• Industry certifications are desired, or ability/willingness to attain

• Clean driving record, and ability to pass background check and drug test

• Willingness to accept responsibility and leadership roles

• Aptitude for excellent customer service and communication

• Awesome attitude and work ethic

We Provide:

• Technology to help you get the job done better and faster

• Knowledgeable support staff

• Great pay, plus performance bonuses and spiffs

• Paid vacations and holidays

• Health, dental, vision, and life insurance

• Employer-matching simple IRA or HSA

• Tool replacement allowance

• Company truck or van

• Continuing education and training

• Potential for upward mobility and leadership role

• Caring, team-oriented organization

You are invited talk to us about becoming part of our team.
More info and application form at https://centralcityhvac.com/careers/ or call 865-213-3234

You’re an experienced HVAC Installation Tech. We know you have choices. We’d like you to choose us as co-workers and teammates.

Why?

We are part of a growing, locally owned and operated company here in Roane County. Our boss grew up in the industry and works alongside us daily, provides for us and our families with good pay and great benefits, while trying very hard to set us all up for personal and professional success.

Our team motto is: “Do the right thing for the customer”. We need more help to take care of our growing list of clients and would prefer to work with others that care about what they do and how they do it.

We have an opening for an HVAC installation technician. Experience is needed because we want you to get trained on our processes, and get out into the field ASAP.

Exactly what you want, right?

The Job:

• Understand layout, design, and fabrication of HVAC systems
• Ably remove old equipment
• Installation of residential and light commercial HVAC equipment and ductwork
• Some sheet metal fabrication for coil pans, access panels, etc.
• Set and level base, air handler or furnace, and condensing unit
• Cut and clean fittings, thread pipes, reconnect gas piping, install drain lines, etc.
• Assemble, braze, and test line sets
• Perform low voltage wiring for furnace, A/C, thermostats, etc.
• Start up and troubleshoot furnaces, air handlers, heat pumps and condensing units
• Complete all necessary paperwork, job packets, change orders, time cards
• Communicate well with home and property owners, supervisors, builders and other trades
• Maintain professional appearance and attitude at all times

You Provide:

• Desire to do quality work and provide great customer service
• Capability to perform the physical work of installing HVAC systems
• Ability to work in basements, attics, and crawlspaces while lifting, bending, crawling, using ladders, hand tools and power tools
• Proficient understanding of refrigerant, gas and electric furnaces, heat pumps
• Working knowledge of soldering and refrigeration procedures
• Inclination to invest in tools used in service and installation
• Enthusiasm to participate in service training seminars and classes
• Industry certifications are desired, or ability/willingness to attain
• Clean driving record, and ability to pass a background check and drug test
• Willingness to accept responsibility and leadership roles
• Aptitude for excellent customer service and communication
• Awesome attitude and work ethic

We Provide:

• Technology to help you get the job done better and faster
• Knowledgeable support staff
• Great pay, plus performance bonuses and spiffs
• Paid vacations and holidays
• Health, dental, vision, and life insurance
• Employer-matching simple IRA or HSA
• Tool replacement allowance
• Company truck or van to jobsite
• Continuing education and training
• Potential for upward mobility and leadership role
• Caring, team-oriented organization

You are invited to consider, and then talk to us about becoming part of our team. Please fill out the form below or call 865-213-3234

Great Pay! Great Benefits! Great Team! 

We are part of a growing, locally owned and operated company here in Metro Knoxville and Roane County. Our boss grew up in the industry and works alongside us daily, provides for us and our families with good pay and great benefits, while trying very hard to set us all up for personal and professional success.  

Our team motto is: “Do the right thing for the customer”. We need more help to take care of our growing list of clients, and would prefer to work with others that care about what they do and how they do it. 

We have an opening for a Warehouse Person for our Knoxville location. Some experience is needed, because we want you to get trained on our processes, and have you supporting our service staff ASAP. 

You Provide:  

• Fantastic organizational & processes aptitude
• At least 3 years’ experience in inventory control
• Proven capability to load/unload supplies and equipment with safety as a priority
• Awesome attitude and work ethic to get the job done right with efficiency and care
• Independent, self-starter who likes things neat and clean
• Working knowledge of HVAC equipment & tools
• Ability to move 100 lbs without assistance
• Computer skills for materials tracking and communication
• Desire to work part-time hours in Knoxville
• Clean driving record and valid TN state driver’s license

The Job: 

• Arrive and be ready to start work by 7:00 am
  ·Assist Dept Managers as necessary to dispatch the crews in the morning
  · Communicate status of inventory stock, returns, and shortages
  · Receive any deliveries, tracking equipment and supplies for each job
  · Perform quarterly inventory count
  · Maintain shop and grounds, keeping clear of clutter and clean
  · Demo units and separate for recycling
  · Communicate status of jobs daily
  · Review schedule for upcoming jobs and pull & stage to meet material lists
  · Stock & shelve, and restock & reshelve materials as they come in
  · Maintain warehousing of company supplied tools and equipment • Participate in company-sponsored training classes as assigned 
• Back up and assist other office staff as needed or assigned
• Maintain professional, courteous and professional demeanor at all times

We Provide: 

• Technology to help you get the job done better and faster
• Knowledgeable support staff
• Great pay
• Paid time off and holidays 
• Health, dental, vision, and life insurance
• Potential for upward mobility and leadership role
• Caring, team-oriented organization

This is an in-warehouse position, located in our Knoxville location. 

You are invited to consider, and then talk to us about becoming part of our team. Please fill out the online application at YourComfortableZone.com or call 865-213-3234 

Great Pay! Great Benefits! Great Team! 

We are part of a growing, locally owned and operated company here in Metro Knoxville and Roane County. Our boss grew up in the industry and works alongside us daily, provides for us and our families with good pay and great benefits, while trying very hard to set us all up for personal and professional success.  

Our team motto is: “Do the right thing for the customer”. We need more help to take care of our growing list of clients, and would prefer to work with others that care about what they do and how they do it. 

We have an opening for a Service Dispatcher. Some experience is needed, because we want you to get trained on our processes, and have you supporting our service staff ASAP. 

You Provide:  

• Advanced customer service skills
• Excel as a team player/leader with excellent interpersonal and communication skills
• Fantastic organizational and logistics aptitude
• Desire to do quality work and provide great customer service
• Proven capability to multitask and prioritize 
• Proficient understanding of Office and CRM software 
• Ability to work on a multi-person team
• Good geographical knowledge of our metro area
• Awesome attitude and work ethic to get the job done right with efficiency and care
• Working knowledge of HVAC industry desired
• 3-5 years’ experience in a similar dispatching role, preferably within the trades industry

The Job: 

• Maintain the dispatch board and technicians’ schedules while using logistics planning for proximity of location, complexity of job, and availability of technicians
• Coordinate and schedule, as received, all service requests, calls, emails and messages, and convert them to appointments for the service team
• Dispatch Service Technicians in the AM, and one call at a time throughout the day
• Manage technicians’ weekly and ‘on-call’ (after hours) schedules 
• Outreach to Service Technicians during the day to maintain efficient productivity, flexibility in schedules, and debrief upon completion of jobs
• Verify service time cards for accuracy
• Work with Customer Service Coordinators to maintain efficient volume/direction of maintenance service appointments, forecasting workload for 2-3 days forward
• Contact customers to update status regarding parts and service, and to verify experience satisfaction 
• Coordinate with warehouse staff for staging parts/materials/consumables ahead of maintenance calls
• Take overflow incoming customer calls scheduling service requests, and reroute all other calls
• Maintain thorough customer CRM entry notes, documentation, and job invoicing as part of the team
• Communicate well with Service Manager and assist in resolving accounting and other issues
• Participate in company-sponsored training classes as assigned
• Back up and assist other office staff as needed or assigned
• Maintain professional, courteous and professional demeanor at all times

We Provide 

• Technology to help you get the job done better and faster
• Knowledgeable support staff
• Great pay, plus performance bonuses
• Paid time off and holidays 
• Health, dental, vision, and life insurance
• Employer-matching simple IRA or HSA 
• Continuing education and training
• Potential for upward mobility and leadership role
• Caring, team-oriented organization

This is an in-office position, located in either our Knoxville or Kingston locations. 

You are invited to consider, and then talk to us about becoming part of our team. Please fill out the online application at YourComfortableZone.com or call 865-213-3234