“John Key is very knowledgeable, professional, intelligent, and personable; I can be assured that my HVAC is taken care of every six months by AA-Air (I always ask for John, but have appreciated other technicians' work as well when John was not available), and should I encounter an emergency, they'll come over as soon as possible. Debbie, the office manager and scheduler, is very efficient, has a very kind voice, and keeps me updated about when AA-Ait's service personnel can get to my house. Thank you for everything, AA-Air!”
– Doris I.
“Fantastic service from first contact thru finished service call. They listen to your problems and try to find a solution.”
– Judith G.
“Phillip came up with an excellent suggestion to extend the life of our heating and air unit. I have recommended AA-Air to family and friends and will again.”
– Donna B.
“John K made a prompt visit, detected the faulty device in the unit, and effected a replacement in a timely fashion.”
– Alfred B.
“Received excellent and friendly service from my first call for an appointment for spring maintenance through the actual service call by Philip. They even called when the service expert could not make the appointment due to a death in the family. They then rescheduled it immediately. Philip took care of a minor problem which makes it easier for me to perform monthly maintenance tasks and then looked into another problem which was not a part of the maintenance appointment.”
– Judith G.
“Phillip came out today to service the units. As always, he is courteous, efficient, friendly and on time – couldn't ask for more. I love this company and have used them for the last 20 years! I would hands down recommend them.”
– Laura R.
“John performed service on my units today. it's unusual today to see people always on time, neat, meticulous and knowledgeable. I know I've become spoiled over the past 30 years with this kind of service. What never fails to surprise me is John was aware of the company's history with me and the units they've installed during that time. I have found that the design of my installation has proven itself with durability, cost effectiveness and performance over many years. John and the other service techs always take care of the little things that head off problems. Its such an advantage to have techs who not only have been there before but are up on what they are going to see before they get there. Two of my children had AA – Air put units in for them and thanked me afterwards for the experience with the same installers and service techs I've had. It was for them a vast improvement over the experience they had with other companies.”
– David C.
“John Key did an excellent job as usual with my spring servicing. Best technician that has ever serviced my HVAC equipment.”
– David P.
“Phil as usual did a marvelous job. His expertise and professional behavior are what I desire in someone providing my service. His non abrasive advice is really of great value in this day and age. Because of his advice and help, I will replace my aged system with a new system which should keep me comfortable for some time.”
– Ed W.