Testimonials Articles

“Very pleased with our new units.” – Gail O.

“very professional service, solved problems quickly! Very happy with service would recommend to anyone he explains very well in detail when they are issues!” – Chandra S.

“Kevin & Travis replaced my burnt up Heat Pump and Air Handler. They showed up early, went right to work. Living in a mobile home can sometimes be a real challenge to get things done. These gentlemen were very professional, and knew what to do and how to do it. My wife and I are…

“Travis and Kevin did an excellent job replacing our burnt up Heat Pump and Air Handler. Both of these guys were very pleasant and respectful. They know what they are doing. My wife and I are very happy with the job these guys done.” – Michael S.

“Travis and Kevin did a great job! I was very pleased with the service and quality. They knew how to answer all my questions.” – Tyler L.

“Travis and Kevin did a great job! I was very pleased with the service and quality. They knew how to answer all my questions!” – Tyler L.

“Phillip was right on time for our maintenance appointment and was professional, courteous and knowledgeable! Every tech I have worked with, including Phillip is experienced and knows so much. I can always trust their advice and suggestions. Being on the maintenance plan has enabled us to get more years out of our 20 year old…

“Great Guy! Very nice and explains everything” – Larpin B.

“AA Air Co has kept our unit alive and well for 17 years now. I highly recommend them.” – Joseph R.

“It has been a long and continuous relationship with getting service through AA Air. They have met or exceeded my expectations. That is why I continue to select them as my HVAC provider.” – Ed W.

“Most helpful. He explained what he was doing in great detail. Very thorough in his inspections. We look forward to his coming and the time he spends with us.” – Jerry M.

“Phillip came out today to service the units. As always, he is courteous, efficient, friendly and on time – couldn't ask for more. I love this company and have used them for the last 20 years! I would hands down recommend them.” – Laura R.

“John K made a prompt visit, detected the faulty device in the unit, and effected a replacement in a timely fashion.” – Alfred B.

“Phillip is always courteous and knowledgeable when he does annual maintenance on both my home and business. Would highly recommend AA-Air to anyone.” – Shannon M.

“SERVICE MAN WAS PROMPT, COURTEOUS, AND KNOWLEDGEABLE” – Michael S.

“Called ahead, arrived on time, Phil was very polite and completed the service in a timely manner…” – Norris R.

“Called ahead, arrived on time, Phil was very polite and completed the service in a timely manner…” – Norris R.

“Phil was a good rep.” – Harry S.

“John provided excellent service and advice. He is personable, knowledgeable, and a good communicator. AND, he rubbed my dog's earsl Now, THAT is service with a smile.” – Carolyn C.

“AA-Air has always done a good job for me. I have been a customer for over 20 years. John serviced my unit today and made sure everything was OK. John has also checked my unit in the past. Good service, Good people, and very professional. Thanks for coming by.” – Jack B.

“John K. was very professional and knowledgeable. I appreciate the way he explained the problem and options for a resolution.” – Michael F.

“Central City and its employees are among the finest you will find. Their technical expertise, genuine concern and respect for its customers are exemplary. Their pricing is very fair. Phil P deserves a day off with pay !” – Courtney M.

“Phillip did a thorough job for us. He has been here before and has always done a great job. I would recommend him for anyone. Thanks!” – C. W. C.

“Very Detailed and Friendly.Done a great job!” – Lowell S.

“AA-Air was prompt and thorough with the HVAC diagnosis and cure to get it running again. John is very knowledgeable about HVAC systems and explains technical stuff in terms even I can understand. Very professional company.” – Ken S.

“Phil was very noticeable and courteous. He inspected the unit but found nothing wrong. Said it had to be a glitch? All we know was it did not work the night we turned the blame unit on.” – John D.

“While was on time, and efficiently took care of the problem. He explained what needed to be done, and took care of it.” – Nancy N.

“I will never use anyone else for my air conditioning needs!” – Jim H.

“Phillip was knowledgeable about what was needed during his maintenance visit. He gave me information about the 3-month air filters that I did know about.” – Bessie M.

“Punctual and fast.” – Poppy H.

“We have used this company for many years, and recommended them to many of our friends & relatives, we have always been happy with our service.” – Richard T.

“John did an excellent job, he found a leak from our master bath commode, which was put in last year when we remodeled both bathrooms, had to put down new sub flooring, don't need it to go bad, I was glad he noticed, I never go under the house so no telling when it would…

“Phil P. was extremely helpful and competent.” – Courtney M.

“John has worked on my mother's heating and air unit for almost 30 years. He is professional, friendly and so helpful. I know that he will be honest with her about the unit and that's a wonderful feeling.” – Mildred R.

“Couldn't be more pleased with the service from the first phone call to the service call! I don't hesitate to recommend AA Air to my friends!” – Barbara S.

“Phil did an excellent job in working on our HVAC unit. He looked at another unit and gave us some recommendations for a replacement unit and instructions to monitor the existing units. Phil was very professional in doing his job.” – Dave D.

“Both John and Phil are excellent technicians in every way. I trust them to keep my system running.” – Charmaine M.

“Everyone I've dealt with at Central City, whether on the phone or in person, has been extremely friendly and professional. John Key showed up promptly and was very friendly and professional, even though he had to deliver the bad news that I probably needed a new AC unit. I would not hesitate to recommend him…

“We've been doing business with AA Air for several years. Phil did our spring maintenance this time, and as always, arrived on time, was very professional and friendly. Thank you!” – Kim S.

“John was amazing. Very knowledgeable about the service he was providing and was able to explain to me so that I was able to understand. Highly recommend AA-Air Co to anyone needing their service.” – Lisa W.

“Job completed as promised within estimate and time. Very professional.” – Keih H.

“Great service, wouldn't use anyone else!” – Kasey P.

“John was great. He was pleasant and very helpful with our air unit. We will use this company again with our heat and air unit.” – Jennifer D.

“Phil, takes his time and makes sure the PM checks are done properly.” – Chuck J.

“I have used AA Air for years and have always been very happy with the service. Phillip recently serviced my unit for my spring check up. He was very professional, helpful, and answered all my questions.” – Jeannie U.

“AA Air Company provided me with quick and reliable service, which was extremely important when my school's air conditioner went out in 93 degree weather. The air technician got us cooled off and ready for the next school day way faster than I would have imagined. Thank you!” – Amanda S.

“I am very satisfied with the service I have received from AA-Air. Phillip was friendly, polite, and helpful.” – Cynthia S.

“I received service today from Phillip, and he was excellent. Friendly, competent, communicative, and helpful.” – Jim H.

“John provided great service to get our Air Conditioning cooling us again!! Thanks!” – Glenna C.

“Service and professionalism from Phillip Pokrzywa was outstanding. Thank you so much for making sure my AC unit was working properly. Could not recommend a better company for all your heating and air needs!” – Hilary T.

“John did a very good job of checking the maintenance of my air-conditioner. After he finished, he explained to me what he had done . He was very courteous. Thank you John.” – Pauline D.

“John arrived early evening Friday and had the problem solved within 30 minutes.” – Michael C.

“The service techs have always been professional. Phil took time to thoroughly inspect my unit, thermostat, and filter. He took time to explain what he did and found. And also fielded questions I had. Thank you for your work.” – Michael A.

“AA-Air has service my mother's unit for almost 30 years. They have always been on time, courteous and helpful. I would recommend them to anyone.” – Mildred R.

“AA-air did a great job on my AC unit. They were professional and courteous and even came out on a Sunday!” – Lake C.

“Thank you AA Air Company and John for responding so quickly to my call. I was helped within 24 hours. John was great, knew exactly what he was doing, very professional and friendly.” – Christine F.

“I have already recommended AA-Air to a client in the next chair at my hairdresser this morning.” – Gail S.

“Phillip did a great job on my AC problem after he'd already put in a long, hot day. I'm grateful for his dedication to his customers!” – John K.

“I appreciate your courteous service and the expertise of your technician John.” – Lucille G.

“AA-Air is the best Air conditioning/Heating Company we've ever done business with. We've used them for over 20 years and have never needed to complain about anything. We pay an amount for bi-yearly inspections. This morning Phil came out for our summer check. He was here almost 3 hours checking two heating and cooling systems,…

“Competent and Courteous.” – Karen S.

“I was so pleased that I am a regular client of Central City. Early this morning I discovered I had a problem with my air conditioner and called for service. They were able to fit me in on a busy Friday and now. Phillip my service specialist was so nice and courteous and did not…

“John Key was great! He was thorough, professional and answered all my questions in addition to providing tips for helping me save energy. I will definitely ask for John the next time I call AA-Air.” – Lucille G.

“GUESS YOU NEED A RAISE! ALWAYS BEEN HAPPY WITH YOUR SERVICE!” – Bruce R.

“Phillip was prompt and professional as always and completed the work in a timely manner.” – Bruce R.

“We had Phil out for a service call. He was professional and courteous and very knowledgeable in his field. Thank you Phil for doing such a great job!” – Clara C.

“When my long-time HVAC guy retired (and then having a bad experience with the person who bought his business), I was worried that I wouldn't find someone as knowledgeable and trustworthy, especially after hearing a variety of horror stories from neighbors and friends with AC system troubles. AA-Air was highly recommended to me by a…

“John is always on time, very friendly and very professional. Thanks for the great service.” – Nancy R.

“Phillip was early and performed his duties in a very professional manner” – Cathy P.

“Our air went out while on vacation and our son referred us to AA Air. We called while on our drive home and received a call that said Phil was on his way to our home. He called us to explain what needed to be done. He was waiting on us as we arrived home…

“No proclems” – David M.

“We have relied on AA Air for years! We are always pleased with their professional service and the value we receive, whether it be repairs or seasonal maintenance.” – Mac R.

“"Phillip" from AA-Air in Knoxville TN was very professional, on time & explained everything very well. Even informed me on things I was unaware of. I would HIGHLY recommend him to anyone who needs a GREAT AC man!! All around Great person!” – Michael Y.

“We have been with AA Air Company for many years and continue to receive great customer service and prompt service.” – Wendy S.

“John K. gave excellent, prompt service on a holiday. Answered my questions and fixed my problem. I can highly recommend John to anyone. AA Air is trustworthy and professional!” – Sue M.

“He found the problem with my AC unit and fixed it.” – Nancy N.

“I have used AA-Air for 15 years for my home and for my business. Spectacular service, knowledgeable employees, and reasonable costs. John Key just fixed my thermostat and, as he always does, went the extra mile to do it right. I have never been unhappy with their service or their staff.” – Scott B.

“Central City out of Knoxville, TN, along with wonderful professionals such as John are excellent at what they do. I highly recommend this company.” – Sherron L.

“Our air conditioner was not working properly after getting serviced by another company. John did a great job of diagnosing the issue which was too much refrigerant added by the other company. John removed 3 lbs of refrigerant and soon the humidity in our house dropped and began to cool down.” – Eddie W.

“Phillip has been servicing our unit for years, and is always excellent. He informs us thoroughly of problems, real or potential, is methodical and congenial.” – Alton D.

“Service is pricey, but Phillip did a great job and was totally up-front and honest about costs, etc. and did his work very well and quickly. They had someone else drop off the part that needed repair while Phillip was cleaning the coils on the cooler units — so there was no waiting or rescheduling…

“The technician came here super quick, and he was very courteous and professional. Highly recommended.” – Amy A.

“John was very professional and knowledgeable regarding the issues were we having with our AC. He was prompt, polite and fixed our problem quickly. Thank you so much!” – Caryn C.

“AA Air came into our thirteen year old house with its thirteen year old units and made them all new again. Much harder to walk into an already there house and replace everything then installing new construction. I'd never go to any other company for my HVAC needs cause I already found the best. Phil,…

“Always on time, polite and efficient.” – Van Y.

“I called at 9 am to set up service. By noon my unit had been fixed. Thanks for the fast service!” – Ryan J.

“Phil was on time, friendly and very professional. My husband and I are thankful to him for keeping our ancient A/C unit up and running! :)” – Jan B.

“Phillip Pokrzywa was right on time! He diagnosed the problem in just a few minutes told me the price to fix the AC unit and had it completed in about 10 minutes. It was a very non-stressful situation and Phillip was courteous, friendly. I liked the express check-out on his tablet and I was able…

“Philip recently serviced our system in my shop building. It had stopped running completely on a very hot day… the service was prompt… the very next morning. Philip got our system running again, needed a new part. The system runs better on these hot days than it has earlier this summer. Not only did Philip…

“Phillip arrived within an hour of my call. He was courteous and professional. He thoroughly investigated my A/C problem. He explained what was wrong in terms I could understand. I am totally satisfied with Central City and have highly recommended the company to several of my friends. I have hired other companies in the past…

“The two installers were outstanding in doing their job. They had the knowledge, skills and experience needed to do outstanding work. They were also very good in dealing wilth their customer. Thank ther for a job well done.” – Charles K.

“Phillip was able to fix my unit in a timely and professional manner.” – Debbie A.

“I must say that dealing with Allen Davenport was great , He explained everything and answered any questions I had . I really liked the fact that he didn't try to sell me more than I need !” – Jonny P.