Testimonials Articles

Air Conditioner Maintenance in Wartburg, TN 37887

May 31, 2024

“Jason was fantastic. Very kind and had no issues.”

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Zone Control System Maintenance in Rockwood, TN 37854

April 29, 2024

“Very good. Jason was very personable. Explained his findings very well.”

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Heat Pump Maintenance in Kingston, TN 37748

February 13, 2024

“Corbin was very polite and efficient, he did great work in a timely manner. When he was done he advised us of his inspection. We were very pleased of his work.”

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Heat Pump Maintenance in Kingston, TN 37748

February 13, 2024

“Corbin polite and efficient, he did great work in a timely manner. When he was done he advised us of his inspection. We were very pleased of his work.”

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Thermostat Installation in Kingston, TN 37763

February 9, 2024

“This follow-up maintenance from yesterday. Richard installed a new thermostat – very thorough in checking that everything was working as intended.”

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Gas Furnace Maintenance in Kingston, TN 37763

February 9, 2024

“Yesterday Richard Sampson came to perform our first maintenance on our new Trane unit. We did not think our thermostat was working properly. He discovered two issues while he was here. One was that the 2nd stage hose was not connected, and two that the thermostat was not sealed properly.  In spite of fixing these two issues, he…

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Gas Furnace Maintenance in Harriman, TN 37748

December 11, 2023

“Corbin showed up right on time, was professional with a great personality. He did a thorough check of our gas furnace. I enjoyed the experience of his being here and making sure we're good for the winter season. Central City's technicians and installers have always done a fine job on our heating and air conditioning…

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Air Conditioner Repair in Kingston, TN 37763

July 5, 2023

“Great service both technicians Brad and Zack explained what they thought the problem was and got it fixed . They were friendly yet very professional in their job . I would like compliment your company on a feature I find very impressive … the text ahead system you have with the picture of the technician…

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Air Conditioner Repair in Kingston, TN 37763

June 17, 2023

“We had an issue with our unit that Central City installed about a year ago. Apparently had a bad board from the factory. Wayne quickly made the diagnosis, ordered the part for us and came back and installed it. Super friendly. Answered all my questions and made friends with our dogs. Great service.”

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Air Conditioner Replacement in Kingston, TN 37763

April 18, 2023

“Brad, Garrett and Ryan installed a new heat and air unit at our house today. They were professional, courteous and knowledgeable. We love Central City Heat & Air. Highly recommend.”

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Gas Furnace Installation in Harriman, TN 37748-8407

January 20, 2023

“Shawn and Brad did an excellent job installing our new HVAC unit. They showed up on time, finished the job on time, and were courteous and friendly. Very professional! We are very satisfied.”

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Heat Pump Replacement in Kingston, TN 37763

January 11, 2023

“The original install date was for a day that was expected to have a lot of rain. Wade called the day before, and was able to send the crew out that day. Chris, Brad, and Chip did an outstanding job. All the work was explained before they left. Would definitely use Central City for any…

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Ductless Mini-Split Installation in Kingston, TN 37763

January 2, 2023

“I purchased a Trane gas furnace / air conditioning split unit and also a Mitsubishi split unit (electric A/C and heat) a couple months ago from these folks. I rate the equipment and ALL folks involved with the selling, installation, calibration, and answering all of my many questions as an A+ and 5 out of…

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Gas Furnace Maintenance in Harriman, TN 37748

January 2, 2023

“Wayne was very professional and on time. He did my service and cleaned up his work area very well. Wayne is definitely an asset. GREAT JOB!”

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Air Conditioner Repair in Kingston, TN 37763

December 14, 2022

“Raining heavy. They still came. Had to make a trip to Knoxville for parts. They did. Came back quickly and repaired unit. Did I mention it was raining heavy. Well actually it was pouring! Good job! Thanks to all of you ! I have ordered snow! Lol”

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Heat Pump Installation in Greenback, TN 37742

October 5, 2022

“Very nice, hard working guys!”

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Gas Furnace Installation in Harriman, TN 37748

September 30, 2022

“Chris and Shawn came to hopefully fix my new unit. They did a great job. Very kind and respectful. Hopefully the new unit will work better when the temperature goes over 80 degrees next summer.”

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Heat Pump Installation in Oakdale, TN 37829

January 31, 2022

“Wade was very knowledgeable and helpful with our decision of a replacement heat pump. Great installation and IT team!”

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Heat Pump Maintenance in Kingston, TN 37763

January 26, 2022

“Matthew T is a real asset to your company. He replaced a high voltage electrical breaker in our heat & air unit, very quickly. Matthew, clearly, knows what he is doing–he provided wonderful customer service!”

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Gas Furnace Replacement in Harriman, TN 37748

December 7, 2021

“I can’t say enough good things about my experience with Central City. From the office staff, the technician who came out to evaluate the problem, to the sales team, the installers, and every person I had any contact with…everyone was polite, knowledgeable, fair and honest. The technician took a great deal of time explaining everything…

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Ductless Mini-Split Maintenance in Spring City, TN 37381

October 27, 2021

“Today I had my mini splits serviced by Mathew. I have been a customer for a few years now. I would like to let this company know how professional and knowledgeable he is. Informed me of everything he was doing, explained my surge protector, that he installed. I signed another contract with them because of…

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Friendly, Professional and the Customer Service is Great

September 15, 2021

“My husband and I highly recommend Central City Heating and Air. We bought an AC unit from them and they had it installed in a day. The guys were friendly, professional and the customer service is great.”

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The Service was Great

September 15, 2021

“The service was great. Had been without air and heat for a year a friend told me about Central and I got in touch with them. They were able to give me financing advice and now my air is fantastic.”

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I am a Very Satisfied Customer

September 15, 2021

“I am a very satisfied customer and will not hesitate to recommend Central City Heating and Air to anyone I know and in fact, I have already done so. These days it is difficult to find folks that care about doing the job right and they did!”

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Excellent Service Hands Down

September 15, 2021

“Great friends! Excellent service hands down. Best product (Trane) on the market. Love Central City Heating and Air.”

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Always Been Helpful and Polite

September 15, 2021

“You have always come when I called you. You and your technicians have always been helpful and polite. It’s good to do business with all of you.”

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We are Very Happy with the Trane Products and the Support

April 14, 2020

“I have done business with Central City for over 20 years and will continue to take my business to them. We are very happy with the Trane products and the support Central City offers.”

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Great From Start to Finish

March 3, 2020

“Central City heat and air were great from start to finish. I will use them in the future and recommend them to family and friends.”

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Very Nice to Work With

February 5, 2020

“Very nice to work with a group of people that shows they ‘care’ about their customers.”

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