Testimonials – Air Conditioning Articles
“As with each time before CC excelled. I really like the text and email notifications and reminders of scheduled appointments and service calls. This morning Jason was prompt, professional, and a welcomed sight who completed the service call quickly and completely. Central City continues to earn my business”
Continue Reading“Our air conditioner stopped working on on one of the hottest days of the season. We were told probably couldn't get anyone here until 4 pm. We went to buy a window unit to get us thru until they could get here. Jake called before we got home and said he was on his way.…
Continue Reading“Jason was fantastic. Very kind and had no issues.”
Continue Reading“Great service both technicians Brad and Zack explained what they thought the problem was and got it fixed . They were friendly yet very professional in their job . I would like compliment your company on a feature I find very impressive … the text ahead system you have with the picture of the technician…
Continue Reading“We had an issue with our unit that Central City installed about a year ago. Apparently had a bad board from the factory. Wayne quickly made the diagnosis, ordered the part for us and came back and installed it. Super friendly. Answered all my questions and made friends with our dogs. Great service.”
Continue Reading“Brad, Garrett and Ryan installed a new heat and air unit at our house today. They were professional, courteous and knowledgeable. We love Central City Heat & Air. Highly recommend.”
Continue Reading“Had the routine inspection service for my 2 AC units performed in late April. Came back from travel this week (5/23) and found the the downstairs unit hadn't been running for some time (temp well above setpoint on t-stat). Inspected the unit and found the blower cabinet door was sitting in place but not latched.…
Continue Reading“Raining heavy. They still came. Had to make a trip to Knoxville for parts. They did. Came back quickly and repaired unit. Did I mention it was raining heavy. Well actually it was pouring! Good job! Thanks to all of you ! I have ordered snow! Lol”
Continue Reading“Doug did a great job in servicing my HVAC unit this past spring. Thanks Matt!”
Continue Reading“Our air conditioner was not working, and tech Steve was sent over to take a look at it. He was EXTREMELY thorough, and it was evident that he knew what he was doing. He quickly diagnosed the problem and got our air conditioner back up and running. For all our future maintenance, Steve is the…
Continue Reading“always the best and John is the greatest , we Thank all of you so very much for a company that we can trust . Have been with you all for over 10yrs now looking forward for another 10 . Thanks” – Cheryl S.
Continue Reading“Outstanding service from Chris, Kriegh, Pat, Shane and Matt. They were all extremely professional, courteous, knowledgeable, respectful and they explained the entire process. It was a 12-13 hour difficult job, with hours spent in the crawl space on a hot summer day. The owner, Donna, even made an impromptu visit. I would highly recommend this…
Continue Reading“Kreigh was the best technician I've ever had in my home. He is naturally very courteous, very competent, highly efficient. I suggest you put him on the board of directors, if you have one. I think you have the most competent staff I've seen, to include Rob in dispatching. I suggest a substantial raise in…
Continue Reading“We recently had an air/heat unit installed by AA-Air and was pleased with the service from beginning to end. The work was done in a timely manner and the outcome was wonderful. Everyone we dealt with was courteous and helpful. Erin made sure the unit was working correctly and was so helpful in making sure…
Continue Reading“Kevin, Chris, and Patrick did a great job installing my new furnace, air conditioner and water heater. They were courteous, dependable, and thorough.” – Kelley S.
Continue Reading“First off, Erin came out and did an incredible job quoting us a new system. This wasn’t a 10 minute appointment with a huge quote to follow. Erin took her time, did full measurements of the house, then sat down with me and discussed what size unit we needed for our home. She actually suggested…
Continue Reading“Good company to work with .. friendly people” – Brian B.
Continue Reading“efficient, knowledgeable, fast and kind are just a few words to describe the people I have met that work for AA Air. You will not regret hiring them. They’re great!” – Bridgette O.
Continue Reading“Always a good experience with you guys , Phil Pokrzywa was great today and so was John Key the last time he was here! I must say they are both A#1 in my book !! Thanks” – Jonny P.
Continue Reading“From the first encounter with AA-Air Co, it has been a pleasure working with this company. The entire staff has been wonderful!! Chris ? came out and inspected our old unit and was honest about what was wrong with it. Then Donna came to do the paperwork to get the installation process started. This was…
Continue Reading“You guys are great! On time and speedy service. The A/C is like an arctic freeze- just how I love it!!” – Nicole P.
Continue Reading“Our upstairs air conditioning went out last night. Trying to find someone to come out on a Sunday was hard until we got a recommendation from a neighbor for AA Air. Chris came out and got it fixed in 30 minutes. They were very quick to answer our call and send a technician. The cost…
Continue Reading“John Key has been a knowledgeable, trustworthy, dependable and skilled Workman keeping our heat and air maintained over the years. He let us know within the past few years that our HVAC would need to be replaced. Well, this September our old unit finally conked out. John was helpful in getting us assistance from his…
Continue Reading“Patrick and Shane installed our new Trane HVAC system. They were courteous, efficient, and helpful in making sure our cats didn’t get out the front door! We appreciate their hard work and leaving our home clean with a new unit. Thank you!” – Gene R.
Continue Reading“Pat, very professional and courteous” – Kitty F.
Continue Reading“Matt was very professional and courteous” – Kitty F.
Continue Reading“Chris and Patrick came out yesterday to install my new Trane unit. They were very professional and extremely courteous. I now have heat (and air) again because of their expertise. Thanks, guys!” – Marie B.
Continue Reading“The AA-Air team of Kevin, Chris, Patrick and Steve replaced both of the units in our office and were absolutely wonderful to work with. They were very polite, efficient and very mindful that they were working in an office setting. They even programed the new thermostats for us and vacuumed the floor when they were…
Continue Reading“Very pleased with our new units.” – Gail O.
Continue Reading“Patrick was fantastic. Very professional checked EVERYTHING to make sure the job was done right.” – Ashley F.
Continue Reading“The team Kevin F, Patrick R, Chris D, Rof, and Tee were awesome! They showed up right on time and were educational and professional! The team was very respectful of our house and made sure to minimally impact our home and pets. The work was done above my expectations and we will for sure be…
Continue Reading“The company is a family run business and very professional. I'm glad I used them.” – Kyle S.
Continue Reading“We had 2 HVAC systems replaced and our air duct system improved and sealed. Our experience with Erin Gillison and the installation technicians was excellent from start to finish. We appreciate their thorough attention to detail and follow-up with all our questions and concerns. They were a pleasure to work with.” – Caren H.
Continue Reading“Chris did an excellent and thorough job. He pinpointed a problem and fixed it in no time at all. I'll feel comfortable with him maintaining my heating and air equipment in the future.” – Lisa L.
Continue Reading“I’ve been using AA-Air for over a decade and am always happy with the service. Patrick was courteous and professional and willing to go the extra mile to sort out the problem with my old system.” – Greta S.
Continue Reading“Patrick and Chris were extremely professional and courteous. They wore foot covers and covered my stairs and left the place spotless. The best part is that the job was done in one day. I highly recommend AA Air! Fast, friendly, honest and affordable.” – Cindi A.
Continue Reading“We have had Phil out two or three times for repairs on different units at our home. His work is always quality, and he is very professional. He put in a lot of effort to think through the possibilities of repair before ultimately recommending replacement. We appreciated his time and energy to do so!” –…
Continue Reading“very professional service, solved problems quickly! Very happy with service would recommend to anyone he explains very well in detail when they are issues!” – Chandra S.
Continue Reading“Kevin & Travis replaced my burnt up Heat Pump and Air Handler. They showed up early, went right to work. Living in a mobile home can sometimes be a real challenge to get things done. These gentlemen were very professional, and knew what to do and how to do it. My wife and I are…
Continue Reading“Travis and Kevin did an excellent job replacing our burnt up Heat Pump and Air Handler. Both of these guys were very pleasant and respectful. They know what they are doing. My wife and I are very happy with the job these guys done.” – Michael S.
Continue Reading“Very happy with work performed. Got to us quickly” – LeeAnne K.
Continue Reading“John and AA Air have been doing an excellent job for us for years. I highly recommend them.” – Bob B.
Continue Reading“Thanks John for your knowledge and excellent service.” – Edgar D.
Continue Reading“John did an amazing job making sure our three units were in tip-top shape for this coming winter. He was friendly, professional, and timely. Thank you, John!” – Alexis G.
Continue Reading“As a new first time home owner, it can be extremely stressful when your air conditioner quits working in the summer heat! AA Air was extremely helpful and nice about the entire process. I can't stress enough how impressed I was with every employee that I intereracted with. Everyone was professional, super nice, informative, and…
Continue Reading“john did a great job as usual! Love his work!” – Alfred C.
Continue Reading“We had to replace the air conditioning and gas furnace for the main part of our home. From start to finish, our experience was completely positive. Kevin showed up and put in a full day of hard work removing and installing. He was very professional — quiet, clean, thorough. When he was finished, there wasn't…
Continue Reading“Travis put in a full days work with Kevin replacing a broken HVAC at our home. He was polite, professional and very tidy. We were grateful to have such quality work done in our home. Thanks, Travis!” – Erin C.
Continue Reading“Kevin and Travis did a great job. Unseasonal cold day with some rain did not slow them down one minute. Very satisfied.” – Wayne F.
Continue Reading“A couple weeks ago I learned I need a new AC system, ok that is not the good news 🙁 I went on line and started looking at reviews and these guys had great reviews Then everything started falling into place, I met Larry he had the know how to get the task done right.…
Continue Reading“Kevin and Travis installed our new Heat/Air Unit today. They arrived on time, introduced themselves and got started right away. Erin stopped by to check that everything was running smoothly. In no time at all the old unit was dismantled and work on the installation of the new unit started. Several hours later the install…
Continue Reading“Very happy with the work done by patrick.” – Ferwanah N.
Continue Reading“Good work.” – Ferwanah N.
Continue Reading“What a great problem solver!” – Jerry M.
Continue Reading“Hard worker with pleasant interactions” – Jerry M.
Continue Reading“Travis and Kevin did a great job! I was very pleased with the service and quality. They knew how to answer all my questions.” – Tyler L.
Continue Reading“Travis and Kevin did a great job! I was very pleased with the service and quality. They knew how to answer all my questions!” – Tyler L.
Continue Reading“The service I received from Phil was Great. Thanks” – Stephen P.
Continue Reading“I have used AA-AIR CO for 35 years. They have always done an excellent job for me. They have installed new units when I was building houses and have maintained my home units. I have found their staff in all my dealings with them to be very professional. I highly recommend them to anyone that…
Continue Reading“I'm always glad when it's Phillip is the tech that is sent out. He's prompt, polite and efficient. He explains to me what he's going to do and then lets me know how it went. I fully trust him to work on our system.” – John C.
Continue Reading“Phillip was right on time for our maintenance appointment and was professional, courteous and knowledgeable! Every tech I have worked with, including Phillip is experienced and knows so much. I can always trust their advice and suggestions. Being on the maintenance plan has enabled us to get more years out of our 20 year old…
Continue Reading“Phillip did a wonderful job of inspecting my HVAC equipment. He is always professional and courteous. He seems to be up on industry technology and I wholeheartedly indorse him and Central City” – Daryl R.
Continue Reading“We're so thankful for this company. Everyone who has come to work on our units is very knowledgeable, very trustworthy, very kind and extremely helpful. We feel very cared for!” – Jack V.
Continue Reading“Already posted one review, but cannot thank AAAir, John, and all the service and office staff for their consideration over the years as I have aged and become less able to do things. Their actions and continued respect for their clients are an example to the whole community.” – Laura J.
Continue Reading“John explained everything and completed the job in a timely manner. He was very polite!” – Barbara H.
Continue Reading“Phil is the "face" of AA-Air for me. He was the service specialist for call when the original unit failed and he has been the specialist for two routine maintenance checks on the new unit. He is efficient and knowledgeable.” – Bob C.
Continue Reading“Great Guy! Very nice and explains everything” – Larpin B.
Continue Reading“AA Air Co has kept our unit alive and well for 17 years now. I highly recommend them.” – Joseph R.
Continue Reading“Over the years Central City has always provided me with prompt and efficient service. John has always been quick to identify the problem and explain all the charges before doing any work. During this last preventative maintenance, he identified a start-up capacitor that was going bad on my older unit and was able to replace…
Continue Reading“Your technician was competent, efficient, and courteous. I especially appreciate him not making me feel stupid when I asked questions, trying to learn about the air system at this condo. I hope you will assign the same person for the fall check.” – Anne G.
Continue Reading“Thank you Phillip for your thorough and excellent service. I appreciate you taking the time to explain more about how my system works.” – Kenneth R.
Continue Reading“It has been a long and continuous relationship with getting service through AA Air. They have met or exceeded my expectations. That is why I continue to select them as my HVAC provider.” – Ed W.
Continue Reading“Most helpful. He explained what he was doing in great detail. Very thorough in his inspections. We look forward to his coming and the time he spends with us.” – Jerry M.
Continue Reading“Phil as usual did a marvelous job. His expertise and professional behavior are what I desire in someone providing my service. His non abrasive advice is really of great value in this day and age. Because of his advice and help, I will replace my aged system with a new system which should keep me…
Continue Reading“Phillip came out today to service the units. As always, he is courteous, efficient, friendly and on time – couldn't ask for more. I love this company and have used them for the last 20 years! I would hands down recommend them.” – Laura R.
Continue Reading“John K made a prompt visit, detected the faulty device in the unit, and effected a replacement in a timely fashion.” – Alfred B.
Continue Reading“Phillip arrived on time and did an outstanding job of checking and servicing my air conditioning system.” – Fran C.
Continue Reading“Phillip is always courteous and knowledgeable when he does annual maintenance on both my home and business. Would highly recommend AA-Air to anyone.” – Shannon M.
Continue Reading“SERVICE MAN WAS PROMPT, COURTEOUS, AND KNOWLEDGEABLE” – Michael S.
Continue Reading“Called ahead, arrived on time, Phil was very polite and completed the service in a timely manner…” – Norris R.
Continue Reading“Called ahead, arrived on time, Phil was very polite and completed the service in a timely manner…” – Norris R.
Continue Reading“Phil was a good rep.” – Harry S.
Continue Reading“John provided excellent service and advice. He is personable, knowledgeable, and a good communicator. AND, he rubbed my dog's earsl Now, THAT is service with a smile.” – Carolyn C.
Continue Reading“AA-Air has always done a good job for me. I have been a customer for over 20 years. John serviced my unit today and made sure everything was OK. John has also checked my unit in the past. Good service, Good people, and very professional. Thanks for coming by.” – Jack B.
Continue Reading“John K. was very professional and knowledgeable. I appreciate the way he explained the problem and options for a resolution.” – Michael F.
Continue Reading“Central City and its employees are among the finest you will find. Their technical expertise, genuine concern and respect for its customers are exemplary. Their pricing is very fair. Phil P deserves a day off with pay !” – Courtney M.
Continue Reading“Phillip did a thorough job for us. He has been here before and has always done a great job. I would recommend him for anyone. Thanks!” – C. W. C.
Continue Reading“John was in our office today for our semi annual maintenance and the installation of a surge protector. He did a great job. Knowledgeable and friendly. He even completed our online registration for the surge protector. We are very pleased with Central City.” – James B.
Continue Reading“John did an excellent job repairing and servicing our two units. He was very informative about what needed to be done and let us know our options. Definitely recommend AA-Air Co” – Tommy T.
Continue Reading“Very Detailed and Friendly.Done a great job!” – Lowell S.
Continue Reading“AA-Air was prompt and thorough with the HVAC diagnosis and cure to get it running again. John is very knowledgeable about HVAC systems and explains technical stuff in terms even I can understand. Very professional company.” – Ken S.
Continue Reading“Phil was very noticeable and courteous. He inspected the unit but found nothing wrong. Said it had to be a glitch? All we know was it did not work the night we turned the blame unit on.” – John D.
Continue Reading“The tran xb13 in my house broke down and Phil from AA air fixed it. Quick response, excellent service and reasonable price! I’ m glad I chose them.” – Huijaun L.
Continue Reading“John is very nice and hard working. He is really nice about the shoe covers lol we really appreciate it!” – Braxton Q.
Continue Reading“While was on time, and efficiently took care of the problem. He explained what needed to be done, and took care of it.” – Nancy N.
Continue Reading“I will never use anyone else for my air conditioning needs!” – Jim H.
Continue Reading“Phillip was on time and completed the job with ease. Very thoughtful and helpful.” – Lou Anne F.
Continue Reading“Phillip was knowledgeable about what was needed during his maintenance visit. He gave me information about the 3-month air filters that I did know about.” – Bessie M.
Continue Reading“Punctual and fast.” – Poppy H.
Continue Reading“We have used this company for many years, and recommended them to many of our friends & relatives, we have always been happy with our service.” – Richard T.
Continue Reading“John did an excellent job, he found a leak from our master bath commode, which was put in last year when we remodeled both bathrooms, had to put down new sub flooring, don't need it to go bad, I was glad he noticed, I never go under the house so no telling when it would…
Continue Reading“Phil P. was extremely helpful and competent.” – Courtney M.
Continue Reading“John has worked on my mother's heating and air unit for almost 30 years. He is professional, friendly and so helpful. I know that he will be honest with her about the unit and that's a wonderful feeling.” – Mildred R.
Continue Reading“Couldn't be more pleased with the service from the first phone call to the service call! I don't hesitate to recommend AA Air to my friends!” – Barbara S.
Continue Reading“Phil did an excellent job in working on our HVAC unit. He looked at another unit and gave us some recommendations for a replacement unit and instructions to monitor the existing units. Phil was very professional in doing his job.” – Dave D.
Continue Reading“Both John and Phil are excellent technicians in every way. I trust them to keep my system running.” – Charmaine M.
Continue Reading“John did an excellent job repairing and explaining what he was doing. Repaired an older unit and gave me good ideas to alleviate future problems. Absolutely recommend the company.” – David D.
Continue Reading“Everyone I've dealt with at Central City, whether on the phone or in person, has been extremely friendly and professional. John Key showed up promptly and was very friendly and professional, even though he had to deliver the bad news that I probably needed a new AC unit. I would not hesitate to recommend him…
Continue Reading“Great team at AA Air Company. Phillip Pokrzywa did an excellent job.” – Jim A.
Continue Reading“We've been doing business with AA Air for several years. Phil did our spring maintenance this time, and as always, arrived on time, was very professional and friendly. Thank you!” – Kim S.
Continue Reading“John was amazing. Very knowledgeable about the service he was providing and was able to explain to me so that I was able to understand. Highly recommend AA-Air Co to anyone needing their service.” – Lisa W.
Continue Reading“Job completed as promised within estimate and time. Very professional.” – Keih H.
Continue Reading“Great service, wouldn't use anyone else!” – Kasey P.
Continue Reading“John was great. He was pleasant and very helpful with our air unit. We will use this company again with our heat and air unit.” – Jennifer D.
Continue Reading“Phil, takes his time and makes sure the PM checks are done properly.” – Chuck J.
Continue Reading“I have used AA Air for years and have always been very happy with the service. Phillip recently serviced my unit for my spring check up. He was very professional, helpful, and answered all my questions.” – Jeannie U.
Continue Reading“AA Air Company provided me with quick and reliable service, which was extremely important when my school's air conditioner went out in 93 degree weather. The air technician got us cooled off and ready for the next school day way faster than I would have imagined. Thank you!” – Amanda S.
Continue Reading“On time ,informative, and courteous. Diagnosed problem quickly.” – Scott M.
Continue Reading“I am very satisfied with the service I have received from AA-Air. Phillip was friendly, polite, and helpful.” – Cynthia S.
Continue Reading“John always does a wonderful job. He's not only very professional, but a pleasure to do business with. We would recommend him to everyone!” – William L.
Continue Reading“I received service today from Phillip, and he was excellent. Friendly, competent, communicative, and helpful.” – Jim H.
Continue Reading“John provided great service to get our Air Conditioning cooling us again!! Thanks!” – Glenna C.
Continue Reading“Service and professionalism from Phillip Pokrzywa was outstanding. Thank you so much for making sure my AC unit was working properly. Could not recommend a better company for all your heating and air needs!” – Hilary T.
Continue Reading“John did a very good job of checking the maintenance of my air-conditioner. After he finished, he explained to me what he had done . He was very courteous. Thank you John.” – Pauline D.
Continue Reading“John arrived early evening Friday and had the problem solved within 30 minutes.” – Michael C.
Continue Reading“The service techs have always been professional. Phil took time to thoroughly inspect my unit, thermostat, and filter. He took time to explain what he did and found. And also fielded questions I had. Thank you for your work.” – Michael A.
Continue Reading“Phillip, was efficient, and explained the problems found and the fix very professionally Did a good job” – Robert R.
Continue Reading“AA-Air has service my mother's unit for almost 30 years. They have always been on time, courteous and helpful. I would recommend them to anyone.” – Mildred R.
Continue Reading“AA-air did a great job on my AC unit. They were professional and courteous and even came out on a Sunday!” – Lake C.
Continue Reading“"Phillip" from AA-Air in Knoxville TN was very professional, on time & explained everything very well. Even informed me on things I was unaware of. I would HIGHLY recommend him to anyone who needs a GREAT AC man!! All around Great person!” – Chandra S.
Continue Reading“Thank you AA Air Company and John for responding so quickly to my call. I was helped within 24 hours. John was great, knew exactly what he was doing, very professional and friendly.” – Christine F.
Continue Reading“I have already recommended AA-Air to a client in the next chair at my hairdresser this morning.” – Gail S.
Continue Reading“Phillip did a great job on my AC problem after he'd already put in a long, hot day. I'm grateful for his dedication to his customers!” – John K.
Continue Reading“I appreciate your courteous service and the expertise of your technician John.” – Lucille G.
Continue Reading“We had Phillip from AA Air do scheduled maintenance on our AC unit. He was efficient, thorough, and courteous, and we were very pleased. AA Air installed our gas heat/air conditioning unit several years ago, and we trust them to maintain it well. – See more at: http://www.bbb.org/knoxville/business-reviews/heating-and-air-conditioning/aa-air-company-in-knoxville-tn-1073/customer-reviews#sthash.5fmkSD7E.dpuf” – Mac R.
Continue Reading“We had Phillip from AA Air do scheduled maintenance on our AC unit. He was efficient, thorough, and courteous, and we were very pleased. AA Air installed our gas heat/air conditioning unit several years ago, and we trust them to maintain it well.” – Mac R.
Continue Reading“Outstanding customer service from John Key and Debbie. My A/C problem was diagnosed and repaired promptly and professionally. I was referred to AA-Air by my son who used them for a new unit install in his home and I will use them whenever needed again. John was courteous and friendly. Thank you!” – Gail S.
Continue Reading“AA-Air is the best Air conditioning/Heating Company we've ever done business with. We've used them for over 20 years and have never needed to complain about anything. We pay an amount for bi-yearly inspections. This morning Phil came out for our summer check. He was here almost 3 hours checking two heating and cooling systems,…
Continue Reading“Phillip Pokrzywa has provided excellent service on several visits for heating/cooling maintenance and repair. Always friendly, and explains what the problem was.” – Robert B.
Continue Reading“Competent and Courteous.” – Karen S.
Continue Reading“I was so pleased that I am a regular client of Central City. Early this morning I discovered I had a problem with my air conditioner and called for service. They were able to fit me in on a busy Friday and now. Phillip my service specialist was so nice and courteous and did not…
Continue Reading“John Key was great! He was thorough, professional and answered all my questions in addition to providing tips for helping me save energy. I will definitely ask for John the next time I call AA-Air.” – Lucille G.
Continue Reading“GUESS YOU NEED A RAISE! ALWAYS BEEN HAPPY WITH YOUR SERVICE!” – Bruce R.
Continue Reading“Nice to have AA-Air on a regular contract. Philip came today and made sure everything was working in this hot weather! Thanks!” – Tanya K.
Continue Reading“Phillip was prompt and professional as always and completed the work in a timely manner.” – Bruce R.
Continue Reading“Phillip did a great job on my service call day. He was courteous, professional, and very thorough in his explanation of the problems Thumbs up for AA-Air and Phil P” – Joe G.
Continue Reading“We had Phil out for a service call. He was professional and courteous and very knowledgeable in his field. Thank you Phil for doing such a great job!” – Clara C.
Continue Reading“John always does a great job for us.” – Chris B.
Continue Reading“When my long-time HVAC guy retired (and then having a bad experience with the person who bought his business), I was worried that I wouldn't find someone as knowledgeable and trustworthy, especially after hearing a variety of horror stories from neighbors and friends with AC system troubles. AA-Air was highly recommended to me by a…
Continue Reading“John is always on time, very friendly and very professional. Thanks for the great service.” – Nancy R.
Continue Reading“We had annual maintenance performed on our air conditioning unit. John was very professional and friendly. He answered all my questions and addressed my concerns . Our AC unit will be running smoothly for another year!” – Wendy B.
Continue Reading“Phillip was early and performed his duties in a very professional manner” – Cathy P.
Continue Reading“Our air went out while on vacation and our son referred us to AA Air. We called while on our drive home and received a call that said Phil was on his way to our home. He called us to explain what needed to be done. He was waiting on us as we arrived home…
Continue Reading“No proclems” – David M.
Continue Reading“We have relied on AA Air for years! We are always pleased with their professional service and the value we receive, whether it be repairs or seasonal maintenance.” – Mac R.
Continue Reading“"Phillip" from AA-Air in Knoxville TN was very professional, on time & explained everything very well. Even informed me on things I was unaware of. I would HIGHLY recommend him to anyone who needs a GREAT AC man!! All around Great person!” – Michael Y.
Continue Reading“Excellent customer service!” – Laurie J.
Continue Reading“We have been with AA Air Company for many years and continue to receive great customer service and prompt service.” – Wendy S.
Continue Reading“John K. gave excellent, prompt service on a holiday. Answered my questions and fixed my problem. I can highly recommend John to anyone. AA Air is trustworthy and professional!” – Sue M.
Continue Reading“He found the problem with my AC unit and fixed it.” – Nancy N.
Continue Reading“I have used AA-Air for 15 years for my home and for my business. Spectacular service, knowledgeable employees, and reasonable costs. John Key just fixed my thermostat and, as he always does, went the extra mile to do it right. I have never been unhappy with their service or their staff.” – Scott B.
Continue Reading“Central City out of Knoxville, TN, along with wonderful professionals such as John are excellent at what they do. I highly recommend this company.” – Sherron L.
Continue Reading“AA Air did a good job in repairing my air conditioner. It did require John, Steve and Philip to actually finally find the problem. They were each very professional but also very understanding and determined to fix the problem, which they did. It is not there fault that my two year old unit had a…
Continue Reading“Our air conditioner was not working properly after getting serviced by another company. John did a great job of diagnosing the issue which was too much refrigerant added by the other company. John removed 3 lbs of refrigerant and soon the humidity in our house dropped and began to cool down.” – Eddie W.
Continue Reading“We have been using Central City for several years now and they are very professional and reliable. We have not had any issues with them at all. Phillip was our technician and he is very knowledgeable. I would highly recommend this company and team.” – Johnna D.
Continue Reading“Phillip has been servicing our unit for years, and is always excellent. He informs us thoroughly of problems, real or potential, is methodical and congenial.” – Alton D.
Continue Reading“Service is pricey, but Phillip did a great job and was totally up-front and honest about costs, etc. and did his work very well and quickly. They had someone else drop off the part that needed repair while Phillip was cleaning the coils on the cooler units — so there was no waiting or rescheduling…
Continue Reading“Phillip has been to my house several times. He is such a hard worker, stays focused and keeps working at it until the problem is solved. He has never tried to do unnecessary work or over-charge me. He is fast, efficient and never has to come back to do re-work. I am an AA-AIR Company…
Continue Reading“The technician came here super quick, and he was very courteous and professional. Highly recommended.” – Amy A.
Continue Reading“John was very professional and knowledgeable regarding the issues were we having with our AC. He was prompt, polite and fixed our problem quickly. Thank you so much!” – Caryn C.
Continue Reading“AA Air came into our thirteen year old house with its thirteen year old units and made them all new again. Much harder to walk into an already there house and replace everything then installing new construction. I'd never go to any other company for my HVAC needs cause I already found the best. Phil,…
Continue Reading“Excellent work. John knew exactly what he was doing and exactly what he was talking about when asked a question. Prompt quick service, the best there is.” – Lonnie B.
Continue Reading“Always on time, polite and efficient.” – Van Y.
Continue Reading“I called at 9 am to set up service. By noon my unit had been fixed. Thanks for the fast service!” – Ryan J.
Continue Reading“Phil was on time, friendly and very professional. My husband and I are thankful to him for keeping our ancient A/C unit up and running! :)” – Jan B.
Continue Reading“Phillip Pokrzywa was right on time! He diagnosed the problem in just a few minutes told me the price to fix the AC unit and had it completed in about 10 minutes. It was a very non-stressful situation and Phillip was courteous, friendly. I liked the express check-out on his tablet and I was able…
Continue Reading“Philip recently serviced our system in my shop building. It had stopped running completely on a very hot day… the service was prompt… the very next morning. Philip got our system running again, needed a new part. The system runs better on these hot days than it has earlier this summer. Not only did Philip…
Continue Reading“Phillip arrived within an hour of my call. He was courteous and professional. He thoroughly investigated my A/C problem. He explained what was wrong in terms I could understand. I am totally satisfied with Central City and have highly recommended the company to several of my friends. I have hired other companies in the past…
Continue Reading“Phillip has performed my biannual service many times and always does an excellent and very thorough job. I love my Trane heating/AC unit. AA Air Company installed it for me back in 2009. I belong to AA Air's Comfort Club which includes a biannual service check and annual replacement filter plus good rates for any…
Continue Reading“Phil is my service guy and I highly recommend them.” – Dwayne D.
Continue Reading“The two installers were outstanding in doing their job. They had the knowledge, skills and experience needed to do outstanding work. They were also very good in dealing wilth their customer. Thank ther for a job well done.” – Charles K.
Continue Reading“Phillip was able to fix my unit in a timely and professional manner.” – Debbie A.
Continue Reading“I must say that dealing with Allen Davenport was great , He explained everything and answered any questions I had . I really liked the fact that he didn't try to sell me more than I need !” – Jonny P.
Continue Reading“Phil has always been prompt, efficient, courteous, and competent in responding to providing service to the units in my home. I have trust in his recommendations for repairs, maintenance, or replacements.” – Alfred B.
Continue Reading“Our experience with AA air has always been great! Phillip was the service tech that worked on our unit this week. He was very courteous and friendly. He arrived when he said he would and completed his work in a timely matter. We have used AA Air for many years and would highly recommend them…
Continue Reading“I am extremely satisfied with Central City and the service rendered by Phillip. He does an outstanding job from his arriving as expected, providing the scheduled maintenance on my heating/cooling unit, and explaining what was done and what to expect. I highly recommend him and AA-Air for your regular and emergency servicing of your heat…
Continue Reading“Excellent technical knowledge expressed in layman terms for better understanding. John was protective of house and carpet.yet effective with his work. Very thorough in his work Would highly recommend to friends and family” – Walt W.
Continue Reading“Called on Labor Day morning and my AC was working again by afternoon. John was great. He called to confirm appointment 30 minutes before arrival and was on time as promised.” – Bobby D.
Continue Reading“Service tech was on time, courteous, personable, professional, and knowledgeable. I have added him to my emergency list and would recommend him to anyone who needs HVAC help” – Mark R.
Continue Reading“Phillip performed my annual fall maintenance on our Trane system. He arrived right on time and was very courteous and professional to me and my family. He answered all my questions and did a thorough job. Thank you again!” – Kenneth R.
Continue Reading“AA-AIR is "tops" in my book! Excellent service, knowledgeable technicians, prompt, clean and always willing to work with you in every way! They care about the customer and let you know that in the ways they serve you. Thank you AA-AIR. Thank you, Philip, for your care of us!” – Judy V.
Continue Reading“I'm a member of the Comfort Club of Central City and their service has been excellent; here is an example. In a hot day in early September our air conditioning was not blowing cool air. I called them and Philip came promptly and had the problem (a compressor starter capacitor) fixed quickly.” – Marshall P.
Continue Reading“PLEASED. Great job John.” – Harry S.
Continue Reading“Had my fall maintenance done last week by John at AA-Air. I don't normally write reviews but this time I feel compelled to. John is always on time, gets right to work and finishes the job quickly and efficiently. He is very knowledgeable and skilled at what he does. I strongly recommend AA-Air .” –…
Continue Reading“Outstanding!” – Alfred C.
Continue Reading“Always responsible and respond quickly when needed. John is thorough and detailed in his work.” – Janet P.
Continue Reading“great company. Excellence service and thinks about doing the right thing for the customer. I have used them for years and really like them.” – alfred c.
Continue Reading“I always enjoy talking with Debbie. A conversation with her feels like you're talking with a best friend who is focused on your needs. Her understanding of the business makes explaining the reason for my call easy and expedient. She truly has a gift of schedulung and logistics and is a great asset to A…
Continue Reading“Thanks to Phil, the problem with my air conditioner was diagnosed quickly and accurately. He is truly an asset to A A Air because of his technical knowledge as well as his ability to explain what is needed for the repair in parts and cost. He represents his company well and continues to inspire the…
Continue Reading“Kevin and Travis installed a new HVAC and completely new ductwork throughout my almost 100 year old home in Historic Old North Knoxville, and it was no easy task! Despite the challenges, their work was flawless, and I couldn't be more thrilled with my new system. I've had quite a bit of work done on…
Continue Reading“John is extremely knowledgeable and does great work — thank you!” – Anna G.
Continue Reading“Always efficient and nice. I appreciate their expert techiticians, especially John. Thanks.” – Mary F.
Continue Reading“Just had Phillip come and do a maintenance visit , Everything Ok ! I really like dealing with AA-Air , Phillip does a good job ! I also want to thank Patrick and his crew for doing such a good job putting in my new unit ! Thanks . Jonny” – Jonny P.
Continue Reading“AA-Air John did a great job installing the condenser coil in unit. John facilitated the warranty work and all was done on time and will excellent communications/service.” – Bill H.
Continue Reading“Phillip was knowledgeable about what was needed during his maintenance visit. He gave me information about the 3-month air filters that I didnt know about.” – Bessie M.
Continue Reading“Reliable great service for over 15 years. Honest service is very important to retired people on fixed income.” – Chuck S.
Continue Reading“Phillip was excellent! He showed up right on time and was very efficient and finished the job quickly! I would highly recommend this company and make sure to ask for Philip!” – Cori K.
Continue Reading“AA-AIR is an excellent company that provides very good customer support. Technician John Key provided first class prompt service, thank you so very much everything is working correctly. I would highly recommend AA-AIR to anyone that needs AC service/repair/replacement. Kudos” Ronald S.
Continue Reading“We have had him out to service our place over the years. He has always been courteous and informative, making sure we understood the service performed and why it was necessary to do so. KUDOS” – John K.
Continue Reading“Phillip has been servicing our unit for years, and is always excellent. He informs us thoroughly of problems, real or potential, is methodical and congenial.” – Alton D.
Continue Reading“I have used AA-AIR CO for 35 years. They have always done an excellent job for me. They have installed new units when I was building houses and have maintained my home units. I have found their staff in all my dealings with them to be very professional. I highly recommend them to anyone that…
Continue Reading“Phillip did a thorough job for us. He has been here before and has always done a great job. I would recommend him for anyone. Thanks!” – C.W. C.
Continue Reading“Job well done.” – Donna K.
Continue Reading“My husband and I highly recommend Central City Heating and Air. We bought an AC unit from them and they had it installed in a day. The guys were friendly, professional and the customer service is great.”
Continue Reading“The service was great. Had been without air and heat for a year a friend told me about Central and I got in touch with them. They were able to give me financing advice and now my air is fantastic.”
Continue Reading“I have done business with Central City for over 20 years and will continue to take my business to them. We are very happy with the Trane products and the support Central City offers.”
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